Privacy Policy

1. Information We Collect

We collect information in the following circumstances only — we do not collect information passively beyond standard technical logs described in Section 6.

• Quick Quote enquiries. When you submit the Quick Quote form on this website, we collect your name, mobile/WhatsApp number, the product you are enquiring about, quantity or size particulars (where provided), your location, and any additional message you choose to include.
• WhatsApp correspondence. When you initiate a conversation with us via a WhatsApp link on this website, WhatsApp shares your mobile number and the content of your message with us as part of that conversation, in accordance with WhatsApp's own terms and privacy practices.
• Direct contact. If you contact us by telephone or email using the details published on this website, we collect whatever information you volunteer in that correspondence.

2. Purpose of Collection and Use

Information you provide is used exclusively for legitimate business purposes directly connected to your enquiry, namely: to identify and respond to your requirement; to prepare and communicate specifications, availability and indicative quotations; to coordinate supply, transport and, where applicable, installation; to maintain internal records of enquiries and their status; and to comply with applicable legal, accounting or regulatory obligations. We do not use the information you submit for unrelated marketing campaigns, and we do not engage in automated profiling or algorithmic decision-making using your personal data.

3. Storage, Retention and Security

Enquiry data submitted through the Quick Quote form is transmitted over an encrypted (HTTPS) connection and stored on infrastructure operated by our database and hosting service providers, who maintain their own industry-standard technical and organisational security measures. Access to stored enquiry data is restricted to authorised personnel of Shyam Precast who require it to respond to and fulfil your enquiry. We retain enquiry records for as long as reasonably necessary to service your request, maintain business records, and meet legal or accounting retention requirements, after which such records may be archived or deleted at our discretion.

4. Disclosure to Third Parties

We do not sell, rent, trade or otherwise commercially exploit your personal information. We may share information strictly to the extent necessary with:

• Infrastructure and service providers engaged solely to operate this website, store enquiry data, or facilitate our communication with you (including hosting, database and, where you have consented to it in a specific enquiry, spreadsheet-based lead tracking).
• Transport, logistics or installation partners, only where necessary to fulfil a confirmed order and only to the extent required for delivery or installation.
• Regulatory authorities, courts of law or government bodies, where disclosure is required by applicable law, statute, or a valid legal process.

Any third party engaged in the above capacity is contractually or technically restricted from using your information for any purpose beyond that for which it was engaged.

5. WhatsApp and Third-Party Platforms

Communications initiated via WhatsApp are subject to WhatsApp's (Meta Platforms, Inc.) own terms of service and privacy policy, which govern how that platform handles your data. We do not control, and are not responsible for, the data-handling practices of WhatsApp or any other third-party platform (including Google Maps and YouTube) that may be linked or embedded on this website.

6. Cookies and Technical Logs

This website uses only strictly necessary, functional cookies required for the website and its administrative panel to operate correctly — for example, to keep a site administrator securely signed in. We do not deploy third-party advertising, retargeting or cross-site tracking cookies. Our hosting and infrastructure providers may, in the ordinary course of operating servers, generate standard technical logs (such as IP address, browser type and request timestamps) for security, diagnostic and performance purposes; such logs are not used to individually profile visitors.

7. Children's Privacy

This website and its services are directed at businesses, contractors, architects, property owners and other adult decision-makers procuring precast concrete products. We do not knowingly solicit or collect personal information from individuals under the age of eighteen. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it promptly.

8. Your Rights

You may, at any time, request access to, correction of, or deletion of the personal information you have submitted to us, or object to a specific use of it, by writing to us using the contact details below. We will respond to and act upon legitimate requests within a reasonable timeframe, subject to any records we are legally required to retain.

9. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, the functionality of this website, or applicable law. The "Effective" date at the top of this page indicates when this Policy was last updated. Continued use of this website following any revision constitutes acceptance of the amended Policy.

10. Contact Us

For any question, concern or request relating to this Privacy Policy or your personal information, please contact us at shyamprecast88@gmail.com or by telephone at 9998776179 / 9558209452. Our registered place of business is at Kujad, Ahmedabad, Gujarat.